سياسة الخصوصية

This Privacy Policy explains how AJYAL ALMOSTAQBAL SERVICES PROVISION BROKERAGE VIA ELECTRONIC MEDIA ("Ajyal Almostaqbal", "we", "us") collects, uses and protects your personal data when you use our website and services.

1. Who we are

Ajyal Almostaqbal is an online platform licensed in the United Arab Emirates that connects students with specialised teachers.

• Legal name: AJYAL ALMOSTAQBAL SERVICES PROVISION BROKERAGE VIA ELECTRONIC MEDIA
• Address: Office No. SR-G-01-06, Commercial Center, owned by Khalid Khalil Mohammed Samee Mohammed Al Mutawa, Sharjah, United Arab Emirates
• Email: mohamedalx2010@gmail.com
• Phone: +971-52-5637474

2. Data we collect

• Data you provide: name, phone number, email address and message when you use our contact or registration forms.
• Student account data: name, grade, enrolled subjects, login details, test results and attendance.
• Usage data: IP address, browser and device type, pages visited and visit times.
• Cookies: we use essential cookies for sign-in and to protect our forms against misuse.

3. How we use your data

• To respond to your enquiries and contact you about the services you requested.
• To create and manage student accounts and organise classes and schedules.
• To track student progress and send reports to parents.
• To improve our website and services and protect the platform against misuse.

4. WhatsApp communication

When you contact us on WhatsApp, we use your phone number and the conversation content only to answer your enquiry and follow up on your request. We will not send you marketing messages without your consent, and you can opt out at any time by replying "STOP". Conversations are also subject to WhatsApp's (Meta) privacy policy.

5. Zoom integration

The website integrates with Zoom to create live classes on behalf of teachers, record them, and retrieve participant information to process attendance. Class recordings are made available to participating students on the website. Teachers can disconnect their Zoom account at any time, after which we delete the integration data in accordance with Zoom's policies.

6. Sharing your data

We do not sell or rent your personal data. We share it only with:

• Teachers assigned to the student, as needed to deliver classes.
• Service providers acting on our behalf (such as hosting, email and Zoom), who are bound to protect your data.
• Authorities, where required by law.

7. Children's data

Many of our students are under 18. We handle their data with extra care and expect registration to be made with the knowledge and consent of a parent or guardian, who may access, correct or request deletion of their child's data.

8. Security and retention

We apply appropriate technical and organisational measures to protect your data against unauthorised access or use. We keep data for as long as you use our services or as required by law, after which it is deleted or anonymised.

9. Your rights

Under applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may:

• Request access to, or a copy of, your data.
• Request correction or update of your data.
• Request deletion of your data or restriction of its processing.
• Withdraw your consent to marketing messages at any time.

To exercise these rights, email us at mohamedalx2010@gmail.com.

10. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with its last-updated date.